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Privacy Policy.

Updated 8 September, 2026 Effective 9 July, 2025

At Quietcom.ai, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using Quietcom.ai, you agree to the practices described in this policy.

01Information we collect

We may collect the following types of information:

Personal information

Name, email address, phone number and other details submitted through forms or while form submission.

Business data

Information about your products, store preferences, branding, and any content you provide for your online store.

Usage information

Device data, IP address, browser type, and website activity collected through cookies or analytics tools.

02How we use your information

We use your information to:

  • Set up and manage your online store
  • Communicate with you regarding your onboarding and store performance
  • Improve our website, services, and customer support
  • Send service-related updates and marketing messages (only with your consent)
  • Comply with legal obligations

03Sharing your information

We do not sell your personal information. We may share your data with:

  • Trusted third-party partners (e.g., payment gateways, domain/email providers like Razorpay, GoDaddy, Zoho) for service enablement
  • Service providers who help us operate the business (e.g., cloud hosting, analytics)
  • Authorities, if required by law

04Data security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss.

05Cookies & tracking

Quietcom.ai uses cookies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings.

06Your rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Request that we stop sending marketing communications

To exercise any of these rights, email us at connect@quietcom.ai.

07Data retention

We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

08Children’s privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from children.

09Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10Google Analytics 4 integration

If you connect your Google Analytics 4 property to Quiet CRO, we request read-only access to your Analytics data through Google's OAuth consent flow, using the read-only "analytics.readonly" scope. We do not request or receive access to modify your Analytics property, account, or any other Google data.

What we access

With your authorization, we retrieve the list of GA4 properties available to your Google account (so you can select the correct one) and the traffic, conversion, and engagement metrics for the property you connect, for the purpose of generating your CRO report.

How we use and store it

Data retrieved from Google Analytics is used solely to generate and display your CRO report. Your OAuth refresh token is encrypted at rest and is never shared with, or made accessible to, any party other than the systems required to generate your report. We do not use your Analytics data to train machine learning models, and we do not sell or share it with third parties for advertising or any other purpose.

Revoking access

You can disconnect your Google Analytics property at any time from your Quiet CRO account settings, or by revoking Quiet CRO's access directly from your Google Account permissions page. Once revoked, we stop accessing your Analytics data and delete the associated credentials.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

11Shopify integration

If you connect your Shopify store to Quiet CRO, we request access to your store's order, product, and customer data through Shopify's OAuth flow, for the purpose of generating your CRO report.

What we access

Depending on the report content you enable, this may include order history, product catalog data, and customer records. Where we access customer-associated data, we follow Shopify's Protected Customer Data requirements and request only the minimum data necessary for report generation.

How we use and store it

Store data retrieved through this integration is used solely to generate and display your CRO report, and is not sold or shared with third parties for advertising or any other unrelated purpose. Access tokens are encrypted at rest.

Data subject requests and uninstallation

In line with Shopify's requirements for all listed applications, we respond to data access, deletion, and correction requests submitted through Shopify on behalf of you or your customers within 30 days. If you uninstall the Quiet CRO app from your store, we delete your store's data from our systems.

Revoking access

You can disconnect your Shopify store at any time from your Quiet CRO account settings, or by uninstalling the Quiet CRO app from your Shopify admin.

12Contact us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email connect@quietcom.ai
Quietcom.ai

The AI platform for ecommerce.

Built for existing ecommerce brands ready to scale — quietly, continuously, on an AI platform.

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